Refund and Returns Policy

Last Updated: 02/11/2025

We want you to be happy with your purchase. If you are not satisfied, please review our return and refund policy.

1. Eligibility for Returns

• You must request a return within 30 days of delivery.
• Items must be unused, undamaged, and in their original packaging.
• Sale or clearance items are non-returnable.

2. Refund Process

• Refunds are issued once we receive and inspect the returned item.
• Approved refunds will be processed within 5-10 business days.
• Refunds are credited to the original payment method.

3. Defective or Wrong Items

• If you receive a damaged or incorrect item, email info@theultimatekitchenjourney.com with photos.
• We will send a replacement or issue a refund at no additional cost.

4. Return Shipping

• Customers are responsible for return shipping costs unless the item is defective.
• We recommend using a trackable shipping service, as we are not responsible for lost returns.

5. Exchanges

We currently do not offer exchanges. You may return the item and place a new order.

For return requests, contact info@theultimatekitchenjourney.com.